Sunset Auto Group
  • 21-Dec-2017 to 19-Feb-2018 (EST)
  • BDC
  • Sarasota, FL, USA
  • Base + Commission
  • Full Time
  • Sunset Chevrolet

Medical, Dental, Vision, Life and Disability Insurance, 401k, Employee Discounts, and more!


Sunset Automotive Group is currently looking for a Customer Service Team Member in our Business Development Center.

Experience in inside sales, customer service, call center, marketing, lead conversion, auto sales, or other related field is required.  Successful candidates will have ability to multi-task, solid organization skills and good follow-through, strong verbal and written communication skills, and a pleasant, friendly personality.  If you are a customer service specialist looking to join an established and respected organization, join our team at Sunset Chevrolet! 

Solid base pay plus commission.  Full-time position with full benefits.

BDC Associate Duties

As an Automotive BDC Representative, you will be directly responsible for monitoring and following up with potential customer leads received via internet, phone, and visits to the dealership.  Outstanding customer service skills are required. 

  • Following and maintaining relationship with former customers
  • Monitoring and contacting internet leads
  • Determining each customer's vehicle needs by active listening
  • Learning, understanding, and following call and email scripts
  • Setting, confirming, and following up on appointments
  • Performing surveys with customers
  • Other duties as required

(BILINGUAL CANDIDATES ALSO NEEDED)

BDC Associate Requirements

As an Automotive BDC Representative, you must embody Sunset Automotive Group's stellar community reputation of honesty, integrity and superior customer service. We are looking for enthusiastic individuals who enjoy working in a fast-paced environment where every day brings new challenges. It is also important that you display excellent verbal and written communication and interpersonal skills.

The ideal BDC Representative will also have:

  • Proven track record in customer service and/or sales; BDC/internet automotive experience is preferred, but not required 
  • Excellent customer service and communication skills
  • Ability to establish rapport and build relationships to ensure repeat customers
  • Strong multi-tasking and organization skills  
  • Basic computer proficiency 
  • Verifiable work history 
  • Professional appearance and demeanor 
  • Strong English skills 

Sunset Automotive Group Benefits 

  • Medical insurance 
  • Dental insurance 
  • Vision insurance 
  • 401(k) retirement plan 
  • Short- and long-term disability coverage 
  • Life insurance 
  • Flexible spending accounts 
  • Paid time off 
  • Company-paid factory training 
  • Employee discounts 
  • And more!

If you are looking for a company where you will be appreciated and have opportunities to learn and advance, this is the place for you.  Enjoy your job and the people you work with at Sunset Automotive Group!

Sunset Auto Group
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